Episode 14

Confidence, capability & capacity

The legacy of the pandemic's impact on work and workplace is the opportunity for a coalition between business leadership and workplace professionals. HR's role in this needs to be about focus on, adaptation to, and delivery of increasingly complex challenges, including establishing new performance baselines, developing team and leadership capabilities, and enhanced systems and practices that enable increasingly distributed and autonomous working. To achieve this though, workplace professionals need to honestly consider their confidence, capability and capacity - the limelight of coalition presents opportunities, but also raises performance expectations. Get this right and business can be better - for people, for performance, and for the planet.

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