Episode 3

One Grey Box

Faced with the constant challenge of trying to tap into vast quantities of rich data about workplace mobility, Catherine Green and Jeremy Myerson of the Royal College of Art rolled out a creative way of busy executives being able to tell complicated workplace stories with a pen and a grey box. That's it.

Novel research techniques, like drawing to elicit visual data, provide user-centric approaches that can unlock surprising workplace insights. But it’s also easy to overlook smaller qualitative studies, in a world where big datasets and statistical analyses often attract the most attention. Yet their value to bring deeper insights about why people work and feel as they do can be used to complement and counterpoint the more common - and typically shallower - what data.

Learn more

‘Space for thought: designing for knowledge workers’ research paper
The Helen Hamyln Centre for Design at the Royal College of Art
Lynda Gratton ‘How to do Hybrid Right’ HBR article
Microsoft ‘The New Future of Work’ research project

Full Transcript

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