MenuAUDIEM IN PRACTICE
Put workplace
feedback to work.
Plan where to invest. Support people through change.
Improve the everyday experience.
See how workplace teams use Audiem to decide what happens next.
01 / WORKPLACE & PORTFOLIO PLANNING
One portfolio.
Many different experiences.
Understand what people need in each region and site. Compare the experience, explore the differences and give local teams evidence to shape their priorities.
UNDERSTAND
What matters here?
Look into the topics and comments that explain the experience in each location.
COMPARE
Is it the same elsewhere?
Explore shared concerns and local differences across the groups in your survey.
PRIORITISE
Where should we act?
Use the findings to inform local adjustments, investment discussions and the wider workplace plan.
IN PRACTICE / UK GOVERNMENT DEPARTMENT
150
buildings
Thousands of
employee stories!
The department added written questions to its workplace survey. The comments helped explain the headline results and provided evidence for budgeting discussions with the Treasury.
The analysis also became a key source for its multi-year workplace project.
From a global survey to regional action.
A global pharmaceutical company analyses its annual workplace survey in Audiem to develop reports that regional teams act on throughout the year.
The headline report
is the start of the work.
02 / MANAGING WORKPLACE CHANGE
The doors open.
The learning continues.
A move or redesign changes everyday working life. Feedback helps you understand how people are adapting and where an adjustment could help.
BEFORE THE MOVE
Understand what
to take forward.
Explore what people value and what gets in their way. Use that understanding to shape the brief.
AS PEOPLE ARRIVE
Find the friction
while it’s fresh.
Create moments for feedback from opening day. Bring new comments into Audiem to explore the concerns emerging.
AS YOU MAKE ADJUSTMENTS
See what changes.
Keep asking why.
Follow topics and sentiment as fresh evidence arrives. Inspect the comments to understand what is easing and what persists.
Why wait six months to find out?
IN PRACTICE
A London restack
A global financial services company surveyed employees as they left and on their return. The feedback helped the team identify and fix teething problems. It then began extending the approach to other locations and data types.
03 / OPERATIONAL MANAGEMENT
What keeps
coming back?
Everyday service records contain clues about workplace experience. Look across helpdesk tickets and feedback to understand recurring issues and where improvements deserve attention.
EVIDENCE YOU MAY
ALREADY HOLD
FM helpdesk tickets
Service feedback
Workplace comments
Bring the pattern into
the service conversation.
Explore recurring topics, compare locations or periods and inspect the detail behind a concern.
Use that evidence to prioritise improvements with your service provider and return to it as new feedback arrives.
A closed ticket can still tell you something.
IN PRACTICE / UK TELECOMS COMPANY
A better conversation
about performance.
Combining workplace experience feedback with FM helpdesk data supported contract performance and improvements. It helped the service provider have richer conversations with its client, extending from service issues into behaviour change.
UNDERSTANDING PEOPLE. HELPING OTHERS UNDERSTAND.
“It enables me to translate complex data into clear narratives that resonate with a wide range of stakeholders, making a real impact on decision-making.”
Krisztina Foster
See what your employees
are really telling you.
Let’s show you around. We’ll walk you through Audiem and talk about how it could help you make sense of your employee feedback.
Want to try it with your own data? Start with a paid proof of concept before committing to a subscription.